Steps in an Effective Approach to Cleaning up a Sewage Spill
- Immediate response to a sewage spill for safety of building occupants and for damage control are given
at SEWAGE BACKUP, WHAT TO DO. If you have not read that article, do so, then return here. There we discuss building entry hazards such as electrical shock and other immediate risks. - Inspect for scope of sewage backup & contamination: an inspection of the building interior and exterior is required to make sure that the scope of cleanup and disinfection will be adequate following any sewage or plumbing drain backup or leak.
An inspection for mold or other contaminants in the same area, and further cleaning needs should be made at the same time so that you do not have to do the job twice. For upper building areas
see MOLD CONTROL, FLOOD RESPONSE and for basements and crawl spaces also
see CRAWLSPACE MOLD ADVICE
Watch out: in our experience [DF] when a building has been wet enough to allow water to enter even just the very bottom of a wall cavity, there is a high risk of harmful and costly mold contamination of both the interior wall cavity surfaces as well as wall insulation.
Some materials (plaster, mineral wool or cellulose insulation) resist mold growth a bit more than others (drywall, fiberglass insulation, exposed wood surfaces).
More advice on handling wall and floor cavities where the floors have been wet is
at Step 6. FLOOD DAMAGED BUILDING CLEAN-UP for carpeting and rugs that have been wet by area or building flooding - Decide who is going to perform the clean-up of the sewage spill: yourself or a professional contractor.
- Reasons to hire a professional water restoration company:
- Your insurance company is paying for the clean-up.
- The total area of contamination and scope of work are just too large for you to handle
- Sewage spill has been in place for 24-hours or longer
- The building HVAC system (air conditioning, forced warm air heating system) has been contaminated
- You or building occupants are people at extra risk: asthmatic, elderly, compromised immune system , infants
- If you are going to perform the sewage spill cleanup yourself
- Wear rubber gloves, eye protection, rubber boots, impervious coveralls
- Do not directly touch sewage material; sewage spill or sewage contaminated materials such as carpets, clothing, furniture that contact bare skin can cause a serious infection
- Take extra care that eyes, open cuts or sores or similar high-risk areas do not come in contact with sewage; be sure to keep on eye protection when spraying or washing off items outdoors during salvage operations, as sprayed sewage droplets are unsafe.
- Wash your hands frequently; wash and disinfect clothing, gloves, boots that are to be re-used. Effective hand washing requires plenty of soap and at least 30 seconds of active scrubbing.
- Watch out: airborne water droplets of sewage contaminated water or cleaning water carry pathogens and are dangerous;
Ensure that your vaccinations are up to date for tetanus and diphtheria. Vaccinations are also available for hepatitis A.
Don't touch fecal waste nor raw sewage with bare hands
Don't breathe or become wet by sewage waters
Do not touch your eyes, nose, ears, nor open cuts or sores when working around sewage
Do not eat, drink, apply lip balm or lipstick (!) and do not chew gum while working with sewage cleanup
If you are accidentally wet by or touch sewage, stop and bathe.
Clean everything: after working on sewage cleanup, change out of your work clothing and bathe; clean all clothing, equipment, tools that come into contact with sewage materials by using an appropriate sanitizer, or if appropriate, discard those materials.
- Remove salvageable & non-salvageable contents & furnishings from the affected area.
Remove non-salvageable items for disposal: wet carpets and padding should have been removed and discarded as well as wet upholstered furniture & curtains. (Valuable area rugs may be able to be salvaged by professional cleaning and sanitizing). If walls are covered with plastic or vinyl wallpaper it should be removed as well to speed drying of drywall.
Use plastic bags to collect discarded materials for removal from the property.
If available, heavy-duty contractor-grade plastic bags will reduce the risk of tearing or or leaks. If you only have think kitchen garbage bags available, double-bag items for added safety.
Remove, clean, & store salvageable contents: wet contents that can be cleaned (hard-surfaced furniture, dishes, plastic items) should be removed from the sewage backup area and if weather permits, placed outdoors in a sheltered area. If weather or security do not permit that step, place salvageable items on a plastic-covered area of a concrete garage floor or similar area where the risk of cross-contamination of other building areas is minimized and where floor cleaning after salvage will be easy.
Where weather permits, complete cleaning of salvageable materials outdoors.
Be sure that cleaned salvaged items are stored dry and protected from the weather but do not bring them back into the sewage spill area until cleaning in that area and dryout of that area as well as restoration work have been completed.
For large sewage spill cleanup projects you may require a clearance inspection and testing before contents are returned to the area as well as before it can be occupied.
Tip: clothing can usually be laundered or dry-cleaned; sheets, towels, blankets and similar bedding may also be salvageable by cleaning;
Tip: take photographs of the sewage spill and of sewage or water-damaged building contents and materials to assist in a later inventory of losses. Photos can be particularly helpful if insured items must be disposed-of quickly as part of damage control for the building. - Prevent cross-contamination: measures to assure that sewage contaminated soil was not tracked into the living area, or appropriate cleaning there if needed and that airborne sewage-contaminated dust (or mold spores) are not blown to other building spaces.
- Close doors between the contaminated area and other building rooms
- Use 6-mil plastic taped as necessary at open doorways that cannot be closed.
- Seal off HVAC air intake or outlet registers for systems that are (wisely) to be left shut down during the cleaning and drying procedure.
- Use negative air (fans blowing out through one or more windows) to keep air pressure in the contaminated area lower than in the rest of the building. This step helps prevent sewage-contaminated dust from being blown to other building areas.
- Demolition & removal of wastewater-contaminated materials: remove any suspect or contaminated drywall, carpeting, carpet padding, paneling, building insulation or similar materials in the affected area.
Remove & dispose of drywall, baseboard trim, or wall paneling that have been wet by sewage.
Evaluate the porosity of remaining building materials to decide on demolition/disposal vs. cleaning. Quoting from Morey (2007):
Highly porous (permeance factor >10) materials that have been exposed to sewage backflow and have a value that exceeds the cost of restoration such as high-value rugs and carpet, upholstery, and other textiles should be removed and restored off site.
Highly porous materials with low cost or replacement value, such as carpet cushion, carpet, cardboard, tackless strip, wicker, and straw, should be removed and discarded as soon as possible. Other materials, such as saturated mattresses and cloth upholstery, regardless of value, cannot be restored and should be discarded. If disposal is necessary, these materials should be bagged in plastic for removal to a proper disposal site.
Semiporous (permeance factor of >1 to 10) materials, including items such as linoleum, vinyl wall covering and upholstery, and hardboard furniture, along with construction materials such as wood, painted drywall, and plaster, should be cleaned, disinfected, or replaced as part of the initial restoration process.
If these materials are not removed or properly disinfected, they can become reservoirs for growth of microorganisms.
Nonporous materials (permeance factor ≤1) such as Formica™, linoleum, vinyl, and tile finishing materials can be inspected for subsurface contamination with a nonpenetration moisture meter.
Although these materials may be rated as nonporous, they must be evaluated carefully because contamination can migrate from the perimeter and become trapped below the surface. If migration of contamination below the surface has not occurred, these materials may be fully restored. - Morey (2007)
Remover other sewage-contaminated contents: all porous material (cardboard, paper, books cloth) carpeting, carpet padding, upholstered furniture, mattresses, curtains, stuffed animals, wet books and similar items should be discarded. Discard food that has been contaminated or is in the contaminated area.
Also discard items for which cleaning, even if technically possible, is not cost-effective - if it costs more to clean it than to replace it, it's trash.
Use plastic bags to collect baggable demolition materials for removal from the property.
Watch out: carpeting warning: while we frequently hear from readers whose building owner or cleaning company promise to "sanitize" wall to wall carpets that have been left in place, typically by using a carpet cleaning machine, steam, and spraying with a sanitizer. Those measures are unlikely to be effective.
It is very difficult to adequately sanitize a thick dense material like carpeting and virtually impossible to adequately sanitize carpet padding and flooring below a sewage-spilled-on carpet.
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What to consider when choosing a fire and damage restoration company
Certified experts
It is imperative to make certain that the company in question has all the required state and local certifications to complete the restoration job. These certifications should also be up-to-date.
• Certification: Look for credentials from the Institute of Inspection, Cleaning and Restoration Certification, also known as the IICRC, for well-trained fire and water damage experts.
• Sub-certifications: The IICRC has additional specializations such as mold remediation or structural and commercial Drying. Ask the company for details about their sub-certifications.
• Restoration vs. reconstruction: Note that the IICRC refers to restoration, not reconstruction. If the damage is to severe that contractors are required to partially or completely rebuild/reconstruct properties, make sure that they have all the proper local licenses and certifications necessary.
Experience
Every disaster is unique and requires the utmost care. If a company begins operating from the wrong starting assumptions, it can prolong or completely derail the restoration project unnecessarily.
• Relevant experience: Make sure that the company providing restoration has dealt with many previous situations that are similar to the current task at hand. For example, standing water from a flood could become contaminated with chemicals or substances that make it a biohazard. Make sure the company knows what they are dealing with before they come out to avoid added confusion that slows down the job.
• Comprehensive evaluations: Don't hold back any information. Even details that don't seem to be significant initially can greatly impact the company's professional evaluation of the restoration requirements or the extent of structural damage.
Asset protection
Different kinds of materials - such as furniture, computers, floors, etc. - require different treatments under very specific timetables.
• High-priority assets: Decide which assets have the highest priority and then look for the company that specializes in that particular area.
• Practicality: Replacing property or recreating data may be less expensive than restoration. Don't compromise your practicality.
• Pre-inspection reports: Some types of leases require a pre-inspection report by qualified restoration personnel to establish insurability levels.
Time to recovery
Hours, and sometimes minutes, can make all the difference in what is recoverable. Make sure the company will be ready the moment disaster strikes.
• Rapid response: The first few hours after a disaster can make all the difference in terms of what is recoverable. Look for rapid response times. Also critical, is advice on what to do immediately and what needs attention within the first 24 hours.
• Schedules: Look for a company that can give a full, detailed schedule of steps that they will need to perform before an estimated completion date.
• Variable costs: Be prepared for costs to vary greatly based on factors that aren't obvious at first, such as structural damage and the extent of smoke damage.
Storage facilities
Some restoration companies offer storage facilities. Find out how much space the company has to house your undamaged assets and what their storage rates are.
• Storage conditions: Make sure that storage facilities are nearby and adequate in terms of factors like temperature control and security.
• Packing services: Ask if they provide packing services, which means that they can thoroughly clean property before packing it up and putting it into the company's storage facility.
• Record keeping: Make sure to take photographic records of the condition of your property before it goes into storage.
Referrals
Ask for names of commercial or governmental agencies that the company has worked for and look for referrals.
• Referral limitations: Don't discount a company just because its referrals aren't perfect. Some items simply aren't restorable, and that fact creates disappointment.