Water Removal Services

Water Removal Services

When every minute counts and customer satisfaction is critical, you want experienced people you can rely on. Emergency flood water damage restoration requires urgency and skill. Trained and certified to the highest standards in the industry, our professionals respond immediately - 24 hours a day, 7 days a week - to mitigate loss and meet every challenge with professionalism, reliability, compassion and respect.

Recognizing that water damage causes a devastating setback to families or businesses; we do whatever it takes to give back that sense of security with minimal disruption. Our recovery and restoration process is aimed at property and people. We are a water damage repair company you can rely on to minimize the impact of flooding and water damage.

We do not call it a day until the customer tells us we've met or exceeded their expectations. You will feel we have come to the rescue and see us as we are - Disaster Restoration Pros.

URGENCY AND SENSITIVITY

When water is on the move, timing is critical. We answer the call and jump into action 24/7. Recognizing the trauma and emotional disruption that most people suffer, we work compassionately, professionally and quickly to contain the water first.

ACCURATE ASSESSMENT AND EXPLANATIONS

Our professionals identify the full extent of moisture damage, both obvious and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.

THOROUGH TREATMENT AND RESPECT

Using state-of-the-science equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore a home or business with minimal disruption so that people can get back to their normal lives. We offer a water removal service that is unrivaled in its effectiveness. Our treatment always includes respectful handling of property as if it were our own. We respect all of the home's contents - handling furniture, collectibles, a child's sentimental artwork - with the utmost care.

DID YOU KNOW?

A prompt response using EDR can save 15-40% on water damage claim costs! Unlike any other water damage repair company, we rescue and restore lives and property in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use.

Our drying techniques use applied psychometric science - a proven process that properly manages dehumidification and temperature to most effectively and efficiently facilitate evaporation - drying! High Capacity Air Movers create a vortex, similar to the motion of a tornado. A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air. Our techniques help ensure the best possible outcome. We can save almost everything: drywall, wood, carpets and most contents! We measure the moisture content of materials, monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard. We offer a comprehensive water removal service, including carpet cleaning and restoration as well as mold and mildew removal.

Our techniques are guaranteed. Call us immediately, and your home or business will be dried by the fastest known techniques available, usually within 3 days or less. Certain conditions may require additional drying time and/or the removal of some items or materials.

Water Removal Services

Our commitment to customer excellence includes you, which means that you can expect effective, ongoing communication and reporting from us. We understand your requirements. We will provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

We offer the following emergency flood water damage restoration services:

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What to consider when choosing a fire and damage restoration company
Certified experts
It is imperative to make certain that the company in question has all the required state and local certifications to complete the restoration job. These certifications should also be up-to-date.
• Certification: Look for credentials from the Institute of Inspection, Cleaning and Restoration Certification, also known as the IICRC, for well-trained fire and water damage experts.
• Sub-certifications: The IICRC has additional specializations such as mold remediation or structural and commercial Drying. Ask the company for details about their sub-certifications.
• Restoration vs. reconstruction: Note that the IICRC refers to restoration, not reconstruction. If the damage is to severe that contractors are required to partially or completely rebuild/reconstruct properties, make sure that they have all the proper local licenses and certifications necessary.
Experience
Every disaster is unique and requires the utmost care. If a company begins operating from the wrong starting assumptions, it can prolong or completely derail the restoration project unnecessarily.
• Relevant experience: Make sure that the company providing restoration has dealt with many previous situations that are similar to the current task at hand. For example, standing water from a flood could become contaminated with chemicals or substances that make it a biohazard. Make sure the company knows what they are dealing with before they come out to avoid added confusion that slows down the job.
• Comprehensive evaluations: Don't hold back any information. Even details that don't seem to be significant initially can greatly impact the company's professional evaluation of the restoration requirements or the extent of structural damage.
Asset protection
Different kinds of materials - such as furniture, computers, floors, etc. - require different treatments under very specific timetables.
• High-priority assets: Decide which assets have the highest priority and then look for the company that specializes in that particular area.
• Practicality: Replacing property or recreating data may be less expensive than restoration. Don't compromise your practicality.
• Pre-inspection reports: Some types of leases require a pre-inspection report by qualified restoration personnel to establish insurability levels.
Time to recovery
Hours, and sometimes minutes, can make all the difference in what is recoverable. Make sure the company will be ready the moment disaster strikes.
• Rapid response: The first few hours after a disaster can make all the difference in terms of what is recoverable. Look for rapid response times. Also critical, is advice on what to do immediately and what needs attention within the first 24 hours.
• Schedules: Look for a company that can give a full, detailed schedule of steps that they will need to perform before an estimated completion date.
• Variable costs: Be prepared for costs to vary greatly based on factors that aren't obvious at first, such as structural damage and the extent of smoke damage.
Storage facilities
Some restoration companies offer storage facilities. Find out how much space the company has to house your undamaged assets and what their storage rates are.
• Storage conditions: Make sure that storage facilities are nearby and adequate in terms of factors like temperature control and security.
• Packing services: Ask if they provide packing services, which means that they can thoroughly clean property before packing it up and putting it into the company's storage facility.
• Record keeping: Make sure to take photographic records of the condition of your property before it goes into storage.
Referrals
Ask for names of commercial or governmental agencies that the company has worked for and look for referrals.
• Referral limitations: Don't discount a company just because its referrals aren't perfect. Some items simply aren't restorable, and that fact creates disappointment.